Writing
Notes on AI-native design, trust, and leading teams.
Field notes from building AI-native healthcare products and the design organizations behind them — where AI proposes, experts decide, and craft still matters.
How I built a product-development AI agent team
Maren, Reid, Hermes, Kai, and Syd share one Obsidian vault as a product brain, with signal gates, state files, disagreement protocol, and human review.
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Balanced AI in product development
My evidence-led view on where AI belongs, what it should never own, and why product craft still decides what ships.
How and why I built Clarity UX
A private PRD-to-prototype product operating system where humans and agents shape flows, wireframes, decisions, and handoff.
Why I built Learning Atlas
A transcript-backed learning system that turns saved AI videos into lessons, diagrams, practice prompts, and buildable projects.
When should AI propose, and when must a human decide?
A working framework for drawing the line in high-stakes workflows, and why review has to be easy to do well.
Research that earns a seat in the roadmap
Saturated themes, evidence traceability, and turning provider interviews into requirement families.
Partnering with the C-suite without losing the craft
Translating user insight into product strategy, operating models, and outcomes executives can act on.
What is UX strategy?
A practical definition of UX strategy and how it aligns user needs, business goals, product vision, and measurable outcomes.
Championing user-centric design
How design leaders keep real user needs at the center through research, testing, feedback loops, and cross-functional collaboration.
Engaging customers in the design process
A practical model for turning customer signals into design decisions through surveys, interviews, usability testing, and product feedback loops.
Establishing design standards and practices
Why design standards, reusable components, documented patterns, and critique rituals help teams scale quality without slowing down.
Managing the design process end-to-end
How to guide design from discovery through strategy, prototyping, validation, handoff, launch, and measurement.
Measuring design success
A practical way to connect design work to task success, satisfaction, conversion, retention, support volume, and business outcomes.
The art of cross-functional collaboration
How design, product, engineering, research, marketing, and leadership converge around shared goals without flattening their expertise.