Selected work
Executive case studies in trust, systems, and scale.
Built for VP, Head, and SVP design review: each story foregrounds mandate, scope, decision model, evidence, operating model, and measurable or source-backed outcomes.
Operating clarity for an AI-native clinical workflow
Executive product/design leadership for provider jobs, review loops, roadmap gates, and clinical AI accountability.
Redesigning the EHR around the provider's day
Human-in-the-loop clinical documentation UX: drafting, review, provenance, correction, and provider approval.
A governed harness for safer agent-assisted product work
Design-to-build review, dry-run/apply workflows, visual QA, rollback thinking, and quality gates for AI-assisted product work.
Care access across a complex digital health ecosystem
Design and research leadership across care access, telemedicine, and an enterprise design system spanning 100+ touchpoints for millions of members.
A core redesign that doubled engagement
Head of Design work across onboarding, safety actions, mobile patterns, engagement, retention, and premium conversion.
Building a design org that scaled to an exit
Scaled a 20+ person design and research organization and Glassdoor's first comprehensive design system through growth to a $1.2B acquisition.
A practical learning system for AI design work
Transcript-grounded lessons, reusable skills, design-system examples, and quality gates for designers learning to work with AI.
How to read these: Every case study foregrounds scope, decision model, and outcomes I can speak to in detail. Pre-launch work is labeled as such — the proof there is validated research, a working prototype, and the operating model, not invented metrics. Shipped work carries its real numbers.