Selected work
Executive case studies in trust, in systems, at scale.
An AI-native clinical workflow clinicians can trust
An open-ended AI mandate became a live product in 106 days: 68 capabilities carried by an AI substrate, with clinicians keeping review and approval on the decisions that shape care. The launch film, the workflow it collapses, and providers in their own words.
The way of working is the hard part
When agents draft most of the work, trustworthy judgment becomes the scarce resource. I designed the operating model that protects it, then built a working reference where an invalid release cannot advance.
Redesigning the EHR around the provider's day
A decade-old EHR rebuilt around the provider's day, and a trust model that lets AI draft while the clinician stays accountable for the record. Led a design team of 3-5.
A design operating system for AI-native product work
An operating model with governance and a review surface, letting a team of designers and AI agents produce trustworthy, inspectable product work.
Inside my multi-agent design operation
I direct and verify a multi-agent software factory using the same evidence and review standards I set for the design organizations I lead, with accountability to match. The public proof is ds-canon, a shipped, timestamped repository.
Care access across a complex digital health ecosystem
Design and research leadership across care access and telemedicine, plus an enterprise design system spanning 100+ touchpoints in an integrated health system.
A core redesign that grew premium conversion
Head of Design work across onboarding, safety actions, mobile patterns. Premium conversion lifted 22%.
Building a design organization that scaled to an exit
Built a 20+ person design and research organization and Glassdoor's first comprehensive design system through the growth years that led to a $1.2B acquisition.
A practical learning system for AI design work
A transcript-backed atlas that turns saved AI videos into deep lessons and practice, with buildable projects: teaching judgment, not just speed.